2021-04-28 16:30Press release

Instabox simplifies returns even further, enabling label-free returns


Consumers have been able to return their products through a frictionless process with Instabox for a long time but now Instabox simplifies this service even further by enabling returns through smart parcel lockers without the need of any return labels.

Shoppers that want to return items with the new label-free solution simply need to book a return with Instabox, use the received pin code at the locker and place the parcel in the designated compartment. The service works for all orders, including items that were not originally shipped with Instabox.

Naturally, this is positive for everyone involved, since it will save the hassle of printing and handling return labels. It also decreases the use of paper and prevents unnecessary waste, which is great for the environment.

“We are excited about this since it’s a much better solution for everyone, including our environment, since merchants connected to the service will no longer need to print return labels and consumers will no longer need to go through the hassle of printing and attaching labels to their parcels before making a return. Simplifying the return process this way is a win-win-win-win for consumers, merchants, Instabox and the environment”, says David Lundqvist, Chief Commercial Officer at Instabox.

The label-free solution is already developed and available as an add-on for Instabox merchants, discussions with merchants have been initiated and Instabox hopes that most merchants will soon start to roll out the service for their shoppers.

Press images/photos are available for download here.

If you are a merchant interested in this service please contact your contact person at Instabox or integration@instabox.io

For more press related information please contact:

David Lundqvist, CCO

Email: david@instabox.se

Phone: +46 (0) 765 26 00 29

About Instabox

Instabox is a logistics company providing lightning-quick, hassle-free and fossil-free e-commerce deliveries. Instabox is operating >1,700 automated parcel lockers in the Nordics and has consistently grown by more than 300% per year since its start, making it one of the fastest growing startups in Europe.